Lora Image
Digital Designer
Based in France
Since 2013

I'll Meet You at the Rainbow Bridge

SHIPPED

I'll Meet You at theRainbow Bridge

A web-based virtual sanctuary designed to help individuals navigate the often underestimated pain of pet loss. This project aspires to guide the solitary path of pet loss toward a shared journey of remembrance and healing.

Project Type:
Thesis 2024 (SOLO)
My Role: Full Stack Development • Product Designer • 3D Designer • Illustrator
Project Category:
Interaction, Experience Design, Immersive Storytelling & Web Development
Tech:
React, Three.js, HTML, CSS, Node.js
Duration:
12 Weeks (Spring 2024)
A dog with brown marking waiting reunion with its owner by the Rainbow Bridge

about 

Pets are family and having to let them go is a challenging emotion to navigate. This is something that I have to go through when we lost Tofu in April 2023.

Unlike other forms of grief, society often expects people to quickly return to normal after losing a pet, minimizing the weight of their sorrow. Yet research shows that pet loss can be just as profound, with many turning to therapy for support.

Inspired by the comforting idea of the Rainbow Bridge, a place where pets and their guardians reunite in joy, this web-based virtual world offers a space to honor departed companions and find solace within a community bound by shared loss.
A contemporary building with a tree in the foreground.

tl;dr: Born from a personal story of loss, this virtual sanctuary invites individuals to celebrate the lives of their beloved pets within a serene and shared world

what started this project

observations & preliminary research

In coping with my own pet loss, I found the r/petloss subreddit, a community that helped me feel less alone in my grief. Connecting with others there not only brought comfort but also showed me how many people share this experience, yet have few resources to turn to.

These conversations were key in shaping my project, underscoring the healing power of shared stories and community support.
Post commonly found on r/petloss subreddit

I delved into research to better understand the complexities of pet loss grief. Hughes (2022) notes the unique challenge in grieving pets, as they are often considered family members and provide unconditional love and support. Similarly, Bowlby’s (1969) attachment theory suggests that the deep bonds we form with pets can lead to significant feelings of loneliness and despair when they pass, akin to the grief experienced from human losses.

With this understanding, I was compelled to gather firsthand insights from those affected by pet loss, prompting me to distribute a survey (link). I learnt that...

Some participants felt that pet loss is comparable in intensity but different in processing, while others highlighted differences based on social support or attachment.
Almost all participants stated a dedicated space or object for remembrance was considered essential, emphasizing the significance of a tangible reminder
Talking to friends/family, therapy and joining pet loss support groups were instrumental in processing grief for most respondents.
what influenced this project

inspirations  & intended goals

Drawing on the insights from my research and surveys, I envisioned an experience suitable for this project, inspired by Dog Mountain in Vermont. This picturesque location features expansive, lush mountain areas where dogs can roam freely, and a beautiful chapel where pet owners can leave notes or tributes for their departed companions.

Additionally, recognizing the comfort many pet parents find in the concept of the Rainbow Bridge, I chose to make this theme the central focus of the project, weaving it into the core of the virtual experience to offer a sanctuary for healing and commemoration.
First prototype of this project, users leave notes about their pets for other to see (low-fidelity)
Project inspirations: Dog Mountain in Vermont
While this project cannot eliminate the pain of pet loss, it aims to make individuals feel less isolated in their grief. "I'll Meet You at The Rainbow Bridge" is designed with three primary goals:
Assuring affected  pet parents that they are never alone

• (Social interaction) Users can see other pet memorials and send flowers to others.

Encouraging a healthy expression of processing grief

• (Personal interaction) Users will be prompted to add pictures, messages, and dates for their pet memorial and pick a type of flower to go along with it.

3.
Honoring the joys and memories with our beloved pets.

• (Personal Interaction) Each user will get a unique link in their email after submission, should they wish to return to find their pet memorial in the future.

what made this project possible

work  flow

While this is not a exhaustive rundown of all the work done behind the scenes, here are some key processes that were instrumental in bringing this project to life:
from concept to working prototype and tribute gathering

I originally imagined the world with a painterly look, something that could capture both nostalgia and the feeling of reunion. When time made that direction less realistic, I shifted toward a 3D approach that still carried emotional weight through color, while avoiding a harsh polygonal style.

Building the first prototype was its own learning curve. As someone new to environment design, it took time to figure out how I wanted the world to feel and what it should include. I used a first-person controller in React Three Fiber (R3F), which was challenging to set up and raised early concerns about performance and site weight.

During this phase, I also began connecting with survey participants who shared their pet loss stories. Their willingness to contribute made it clear that these narratives could become an essential part of the experience once the platform is ready.

one of the very first iterations of Rainbow Bridge sanctuary
user testing & feedback

Before moving further with the environment, I started by testing the initial prototype to gather feedback from users. At the same time, I had helpful discussions with alumni who shared their insights on how to improve the experience.

From the user testing, we learned that most people enjoyed the peaceful feel of the environment but suggested that adding personalization options could help encourage them to share their stories about their pets.

Similarly, I gained valuable advice from alumni on easing users into the interaction, considering the delicate topic of pet loss.  They also provided tips on handling technical challenges and improving user engagement.

User testing & ITP alumni feedback session (photo pixelated for user’s privacy)
developing the experience: introducing characters & stories

I continued developing the project with user and alumni feedback & insights in mind. At this point, the design of the environment started to really shape up and come alive. I introduced  characters similar to NPCs - Bowie and Guidermo - a playful take on 'Rainbow Bridge Guides.' These characters are designed to greet visitors and provide comfort as they enter the sanctuary, enhancing the welcoming atmosphere.

I also introduced a part of the experiences in a form of a Scroll-based stories. This section allows users to engage with stories of other pet owners, enhancing the communal and supportive aspect of the experience.

The Rainbow Bridge Sanctuary began to take form
Characters in the environment (NPC) that you can interact with as you walk around the sanctuary were added (but haven’t been rigged at this stage)
further refinement

With the project deadline approaching, the pace of work has intensified. I've been focused on rigging and 3D modeling crucial elements, ensuring that the characters not only walk and talk but also exhibit natural, fluid idle animations. This brings them to life within the virtual environment.

Additionally, I've delved into technical experimentation with shaders in React Three Fiber (R3F), aiming to create a visually striking rainbow effect that enhances the immersive experience of the sanctuary.

Characters (this case, Rainbow Bridge Guarding) being Rigged
wrapping up the development

My focus shifted to finalizing the details. This phase was dedicated to wrapping up the coding aspects, where I refined the functionality and interactivity of the environment.

Simultaneously, I continued to develop and polish the assets, asking and collecting stories of people who have lost their pets, enriching the narratives embedded within the virtual world to ensure they resonated deeply with users, providing a comforting and hopefully, engaging experience.

Developing with React Three Fiber: Code snippets in VS Code
Opening UI of the experience was added
showcase

user flow  & demo

The website is designed as a dual-part experience, where each segment complements the other: one part shares stories, and the other serves as a sanctuary. This approach ensures that users can find solace and community, reflecting on shared experiences while engaging in personal moments of remembrance.
The Rainbow Bridge Story.

Scroll-based storytelling portion. While the story is perhaps slightly more relatable to dog parents, I hope the emotions it evoke can also extend to other kinds of pets.

The train journey represents the journey of adopting them to the day we had to let them go.

The Rainbow Bridge Sanctuary.

The virtual sanctuary provides an immersive, serene environment where visitors can explore, leave tributes, and interact with Rainbow Bridge Guardians.

Users can navigate through the landscape, selecting spots to place personalized tributes as well as reading ones left by other pet parents.

User flow of I'll Meet You at The Rainbow Bridge

final  results demo

The Rainbow Bridge Story
The Rainbow Bridge Sanctuary

Retrospective:

😁
What went well
🧐
What could've been done better
Memories from...
Thesis, thesis, thesis
Special thanks to Daniel Shiffman & Alexander Porter for their support throughout this journey!
A contemporary building with a tree in the foreground.
A contemporary building with a tree in the foreground.
A contemporary house with a towering tree in the foreground.
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